You can now attach a due date to your tickets logged with OfficeAmp. From an employee perspective, the due date can be an indicator of by when a ticket needs to be resolved. For instance, a new purchase request that needs to be fulfilled by a certain date or a projector set up required for an all hands meet on a fixed date.
From an admins point of view, the due date can be an estimated date of completion, indicating to the original creator of the ticket, by when it is expected to be sorted. For instance, an admin may choose to set the due date of an issue titled ‘furniture fix required’ to two days, essentially promising a turn around time of 2 days.