Office Manager FAQs

I just installed the bot but I am not the office manager, what do I do?
When you install the bot for the first time, you can choose let officeamp know if you are the office admin/manager for your team.  If you are not ...
Thu, 23 May, 2024 at 3:35 AM
How will I know when a colleague of mine creates a new issue?
OfficeAmp will send you a notification of the new issue created by your team members.  You can also assign it to someone from your team by selecting t...
Thu, 23 May, 2024 at 3:48 AM
How do I assign an issue to another person in my team?
You can assign an issue to a colleague by tapping the Assign to someone button from the message that appears when a new issue is created and select the name...
Thu, 23 May, 2024 at 3:58 AM
Can I send an update to the original creator of an issue?
Absolutely! You can share the progress of the issue to the creator. Just type "issues" as a direct message to the app and tap on the "Send U...
Thu, 23 May, 2024 at 4:03 AM
Are there any reports I can download?
You can download the report by typing "Report" as a direct message to the app. You can filter out data based on category, status of the issue and ...
Thu, 23 May, 2024 at 4:16 AM